general automotive
A 50-point gap between buyer intent to return for service and actual dealership visits was recorded in the 2024 Cox Automotive study, showing why the 2024 GM Award winners are shaping the industry by turning prototype ideas into market-ready solutions. Their work cuts development time, improves logistics, and raises supply-chain
general automotive
Rafid Automotive Solutions answered 269,000 service calls in 2025 with an average first-response time of 2.5 minutes, cutting fleet downtime and boosting efficiency. This speed is about 60% faster than the industry average, setting a new benchmark for general automotive services. Did you know that Rafid handled 269,
general automotive
Deploying the OpenX-Polk integration lets fleet managers cut booking costs, boost scheduling accuracy, and unify service, supply and analytics in a single cloud-native platform. In pilot studies, fleets saw a 30% improvement in scheduling accuracy and a 20% drop in booking costs. General Automotive Solutions Key Takeaways * Automation cuts booking
general automotive
In 2024, predictive telemetry, unified data platforms, and OpenX PKOLS integration are reshaping fleet management by delivering real-time insights that cut downtime by up to 70%. By automating diagnostics across makes and models, operators slash maintenance costs while improving driver safety, creating a new baseline for automotive service efficiency. General
general automotive
In 2025, independent workshops captured about 35% of EV service bookings, outpacing dealer growth and reshaping the repair market. That shift means the battery pack you paid for is often not the biggest line-item on your maintenance bill. Independent shops are delivering faster, cheaper, and more transparent service than traditional
general automotive
A 3% rise in GM’s innovation budget follows each employee award, turning recognition into a budget catalyst. This link shows that award culture directly influences where resources flow, accelerating the development of next-generation vehicles. In my experience, the ripple effect reshapes project pipelines across the company. Why Employee Awards
general automotive
Independent repair shops will capture the majority of EV service demand by 2027. While dealerships still dominate new-car sales, a growing trust deficit and regulatory pressure are pushing owners toward local garages that can offer transparent, cost-effective care. Legal Disclaimer: This content is for informational purposes only and does not
general automotive
General automotive services will grow faster than new-car sales by 2027. While automakers chase electric hype, the real profit engine is the repair bay, parts depot, and AI-driven service platform that will dominate revenue streams. Stat-led hook: Cox Automotive reports a 12% drop in dealership service revenue in 2025, yet
general automotive
Dealership labor cost spikes are driving 12% of service customers to generic repair shops because higher bills force owners to seek cheaper alternatives. A one-week price surge in a major U.S. network triggered this shift, according to a Cox Automotive study. Hook When a dealership raised its labor rate
general automotive
General automotive repair means fixing the engine, transmission and other core systems so a vehicle runs safely and efficiently; I break down the data that tells you when to repair versus replace, which shops deliver the best engine service, and how supply-chain transparency speeds every fix. General Automotive Repair: Core